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20px;font-size:13.5px;font-weight:600}.banner--warn{background:var(--warn-tint);color:var(--warn)}.shell__body{flex:1;min-height:0;overflow:hidden}.inbox{grid-template-columns:minmax(340px,404px) minmax(0,1fr);height:100%;display:grid}.turns{background:var(--surface-2);border-right:1px solid var(--line);grid-template-rows:auto 1fr;min-height:0;display:grid}.turns__head{border-bottom:1px solid var(--line);background:var(--surface);gap:10px;padding:12px 14px;display:grid}.tabs{scrollbar-width:none;gap:1px;margin:0 -4px;padding-right:16px;display:flex;overflow-x:auto;-webkit-mask-image:linear-gradient(90deg,#000 calc(100% - 20px),#0000);mask-image:linear-gradient(90deg,#000 calc(100% - 20px),#0000)}.tabs__tab{border-radius:var(--radius-xs);color:var(--text-2);white-space:nowrap;background:0 0;border:0;align-items:center;gap:6px;padding:6px 7px;font-size:13px;font-weight:600;transition:background .14s,color 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var(--line);flex-wrap:wrap;align-items:center;gap:16px;padding:12px 20px;display:flex}.convo__back{color:var(--text);display:none}.convo__turn{border-right:1.5px dashed var(--line-strong);justify-items:center;padding-right:16px;display:grid}.convo__turn-label{letter-spacing:.14em;text-transform:uppercase;color:var(--text-3);font-size:10.5px;font-weight:700}.convo__turn-n{letter-spacing:-.01em;font-size:40px;font-weight:800;font-stretch:62%;line-height:.95}.convo__turn.is-awaiting .convo__turn-n{color:var(--brand-ink)}.convo__who{flex:180px;min-width:0}.convo__name-btn{border-radius:var(--radius-xs);text-align:left;max-width:100%;color:inherit;background:0 0;border:0;align-items:center;gap:8px;margin:-2px -6px;padding:2px 6px;transition:background .14s;display:inline-flex}.convo__name-btn:hover{background:var(--surface-2)}.convo__pencil{color:var(--text-3);opacity:0;flex:none;transition:opacity .14s}.convo__name-btn:hover .convo__pencil,.convo__name-btn:focus-visible .convo__pencil{opacity:1}.convo__wa-name{color:var(--text-3)}.link-btn{color:var(--text);text-underline-offset:3px;text-decoration:underline;-webkit-text-decoration-color:var(--line-strong);text-decoration-color:var(--line-strong);background:0 0;border:0;padding:0;font-size:13px;font-weight:600}.link-btn:hover{text-decoration-color:currentColor}.name-edit{gap:4px;display:grid}.name-edit__row{align-items:center;gap:6px;display:flex}.name-edit__input{max-width:300px;height:34px;font-size:16px;font-weight:600}.convo__name{text-overflow:ellipsis;white-space:nowrap;font-size:19px;font-weight:700;line-height:1.2;overflow:hidden}.convo__phone{color:var(--text-2);align-items:center;gap:10px;margin-top:2px;font-size:13.5px;display:flex}.state-pill{background:var(--ground);color:var(--text-2);border-radius:4px;padding:2px 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h2{text-overflow:ellipsis;white-space:nowrap;flex:1;min-width:0;font-size:14.5px;overflow:hidden}.col__icon{background:var(--st-tint);width:28px;height:28px;color:var(--st);border-radius:8px;flex:none;place-items:center;display:grid}.col__count{background:var(--st);min-width:26px;color:var(--surface);text-align:center;border-radius:999px;padding:2px 8px;font-size:12.5px}.col.is-over .col__body{background:color-mix(in srgb, var(--st) 8%, transparent);box-shadow:none}.col__empty{border:1.5px dashed color-mix(in srgb, var(--st) 30%, var(--line-strong));background:color-mix(in srgb, var(--surface) 55%, transparent);color:var(--text-3);text-align:center;border-radius:12px;justify-items:center;gap:4px;margin:2px;padding:22px 10px;display:grid}.col__empty svg{color:color-mix(in srgb, var(--st) 60%, var(--text-3));margin-bottom:2px}.col__empty span{color:var(--text-2);font-size:13.5px;font-weight:600}.col__empty small{font-size:12px}.board .card{box-shadow:var(--shadow-1);border-color:#0000;position:relative;overflow:hidden}.board .card:before{content:"";background:var(--st);opacity:.85;width:3px;position:absolute;inset:0 auto 0 0}.board .card:hover{border-color:color-mix(in srgb, var(--st) 30%, transparent);box-shadow:var(--shadow-2);transform:translateY(-1px)}.board .card:active{transform:scale(.99)}.board .card.is-unread{background:color-mix(in srgb, var(--brand-tint) 45%, var(--surface))}:root[data-theme=dark] .board .card{background:var(--surface-3)}:root[data-theme=dark] .board .card.is-unread{background:color-mix(in srgb, var(--brand) 14%, var(--surface-3))}@media (prefers-reduced-motion:reduce){.board .card:hover{transform:none}}.cold-warn{background:var(--warn-tint);box-shadow:inset 0 0 0 1px color-mix(in srgb, var(--warn) 30%, transparent);color:var(--text);animation:modal-in .18s var(--ease-out);border-radius:12px;gap:12px;padding:12px 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strong{letter-spacing:-.01em;color:var(--text);white-space:nowrap;font-variant-numeric:tabular-nums;font-size:19px;font-weight:800}.kpi--won strong{color:var(--c-green)}.kpi--alert strong{color:var(--brand-ink)}.board{flex:1;min-height:0;padding-bottom:4px;overflow:auto hidden}.board__cols,.chats .board__cols{grid-template-columns:repeat(var(--cols,4), minmax(272px, 1fr));gap:12px;min-width:0;height:100%;display:grid}.col{background:color-mix(in srgb, var(--st-tint) 55%, var(--surface-2));min-height:0;box-shadow:inset 0 0 0 1px color-mix(in srgb, var(--st) 14%, var(--line));border-radius:16px;flex-direction:column;padding:6px;display:flex}.col__head{background:var(--surface);color:var(--text);box-shadow:var(--shadow-1), inset 0 -2px 0 var(--st);border-radius:11px;justify-content:flex-start;align-items:center;gap:8px;padding:10px 8px 10px 12px;display:flex}.col__head 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